Shipping & Returns
Shipping & Returns
Welcome to the Jeweldor Shipping & Returns page. We understand that the shopping experience doesn’t end when you make a purchase. That’s why we’ve outlined our shipping and returns policies to ensure you have a seamless and worry-free experience.
We offer several shipping options to cater to your needs. During the checkout process, you can select the shipping method that suits you best.
Our estimated delivery times may vary depending on your location and the shipping method chosen. You can find the estimated delivery date at the checkout before confirming your order.
Tracking Your Order:
Once your order is shipped, we will provide you with a tracking number. You can use this number to monitor the progress of your delivery.
Shipping fees are calculated based on your location, the weight of the items in your order, and the shipping method selected. The shipping cost will be displayed at checkout.
Returns & Exchanges
At Jeweldor, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your jewelry, we offer a hassle-free returns and exchanges process.
Eligibility: Items must be returned within 30 days of the delivery date and must be in their original condition, unworn, with all tags and packaging intact.
How to Initiate a Return:
- Contact Us: Reach out to our customer support team to initiate the return or exchange process. You can do this through your Jeweldor account or by emailing [Customer Support Email].
- Return Authorization (RA) Number: You will receive a Return Authorization (RA) number and instructions on how to return your item.
Refunds: Once we receive your returned item and inspect it, we will process your refund within [X] business days. Refunds will be issued to the original payment method.
Exchanges: If you’d like to exchange your item for a different size or style, please let us know when initiating the return.
Return Shipping: Customers are responsible for return shipping costs, except in cases of damaged or defective items.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately, and we will assist you in resolving the issue.
We’re here to assist you! If you have any questions or need further information regarding our shipping and returns policies, please do not hesitate to get in touch with our dedicated customer support team. You can reach us during our customer service hours, and we’ll be happy to help.
At Jeweldor, your satisfaction is our priority, and we aim to make the shopping experience as smooth as possible. Thank you for choosing us for your jewelry needs.