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If you have other burning questions we weren’t able to address here, feel free to email.


To browse our jewelry collections, simply navigate to the "Shop" section on our website. You can filter by category, price range, and more to find the perfect piece.


Yes, we offer customization options for select jewelry pieces. Contact our customer support for details on how to personalize your jewelry.


Absolutely. We take your security seriously. Our website employs the latest encryption technology to ensure your personal information is secure when you shop with us.


We accept a range of payment methods, including major credit cards, debit cards, and PayPal. You can find the full list at checkout.


Yes, we use industry-standard encryption to protect your payment information. Your data is safe with us.

Orders & Returns

To place an order, simply select your desired item, add it to your cart, and proceed to checkout. Follow the steps to provide your shipping and payment information.


Our return policy allows returns within 30 days of the delivery date for items in their original, unworn condition with all tags and packaging. For more details, visit our Returns page.


To initiate a return or exchange, contact our customer support team. They will guide you through the process and provide a Return Authorization (RA) number.


If your item arrives damaged or defective, please contact us immediately. We will assist you in resolving the issue and arrange for a replacement or refund as needed.


Once we receive and inspect your returned item, we will process your refund within [X] business days. The refund will be issued to your original payment method.


Yes, you can track your order through your Jeweldor account. We provide tracking information once your order is shipped.

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